FAQs

Not necessarily. Reperio is a virtual provider and may not appear in standard directories, which are primarily designed for brick-and-mortar practices.

The most accurate way to confirm coverage is a real-time eligibility check (HIPAA 270/271). Reperio’s billing team performs this verification prior to launch using a sample member ID to ensure clarity before any services are delivered.

For coverage questions or to verify a specific group, submit this secure form to Reperio, and we’ll be in touch with you within a business day (or sooner).

Not necessarily. Reperio is a virtual provider and may not appear in standard directories, which are primarily designed for brick-and-mortar practices.

The most accurate way to confirm coverage is a real-time eligibility check (HIPAA 270/271). Reperio’s billing team performs this verification prior to launch using a sample member ID to ensure clarity before any services are delivered.

For coverage questions or to verify a specific group, submit this secure form to Reperio, and we’ll be in touch with you within a business day (or sooner).

Reperio holds direct contracts with select Blue Cross Blue Shield plans and participates in the BlueCard program, enabling access for Blue members nationwide.

To view our current list of direct contracts, see here.

BlueCard is a national program that connects all Blue Cross Blue Shield plans (see this explanation from BCBS IL).

Because Reperio is contracted with BCBS plans, we can serve members from other Blue plans across the country. Claims are submitted through our local BCBS partner and routed to the member’s home plan, which processes the claim based on that member’s specific benefits.

Yes—with important nuance.
Self-funded plans are governed by federal ERISA, so coverage is determined by the BCBS plan acting as the administrator (TPA), not where employees live.

Reperio verifies this prior to launch to ensure alignment before services begin.

For coverage questions or to verify a specific group, submit this secure form to Reperio and we’ll be in touch with you within a business day (or sooner).

For self-funded employers, Reperio can be embedded directly into the benefit design through a custom network arrangement.

This approach creates a cleaner claims experience for members, provides more predictable coverage, and gives employers greater control over benefit structure.

For inquiries on custom network arrangements, reach out to hello@reperiohealth.com.

Reperio’s billing team runs a real-time eligibility check on a sample member ID before any group is onboarded.
No one receives a bill before coverage is confirmed.

For coverage questions or to verify a specific group, submit this secure form to Reperio, and we’ll be in touch with you within a business day (or sooner).

Jocelyne Wood, SVP, Provider + Health Plan Operations
jocelyne.w@reperiohealth.com | 503-894-5310